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Related Questions

Does Simba offer vehicle delivery to my location?
Can I change the pickup or return location after my subscription starts?
What should I do when returning my vehicle at the end of the subscription?

When your subscription begins with Simba Car Subscription, you have the convenience of choosing to pick up your vehicle from one of Simba's designated locations. This process is designed to be simple and hassle-free, ensuring a smooth start to your subscription.


Detailed Pickup Process:


  1. Confirmation and Instructions: Once your subscription is confirmed, Simba will provide you with detailed instructions via email or through your online account. These instructions will include the address of the designated pickup location, the available times for pickup, and any necessary documents you need to bring with you.


  2. At the Pickup Location: When you arrive at the designated location, a Simba representative will be there to assist you. They will walk you through the final steps of the process. This includes:


    • Document Verification: If there are any remaining documents to be signed, the representative will guide you through this, ensuring all paperwork is completed correctly.


    • Vehicle Inspection: Before you drive away, the representative will conduct a thorough inspection of the vehicle with you. This is an opportunity to check the vehicle’s condition, confirm that everything is in order, and note any pre-existing damages. Both you and the representative will sign off on the inspection to confirm the vehicle's condition at the time of pickup.


    • Walkthrough and Features: If you’re unfamiliar with the vehicle model, the representative can provide a brief walkthrough of the car’s features, ensuring you feel comfortable and confident driving away.


    • Final Questions: Any last-minute questions or concerns you have can be addressed on the spot, giving you peace of mind before you hit the road.


Preparation Tips:


  • Bring Necessary Items: Ensure you bring any required identification, your driver's license, and any other documents mentioned in the confirmation instructions.


  • Arrive On Time: Arriving at the scheduled time helps streamline the process and ensures that you can get on the road without delays.


The pickup process with Simba is designed to be as convenient and efficient as possible, allowing you to start enjoying your subscription vehicle quickly and with confidence. The attentive support from the Simba team ensures that all your needs are met before you drive away.

How does vehicle pickup work with Simba Car Subscription?

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