Yes, Simba typically allows you to change the pickup or return location even after your subscription has started. This flexibility is designed to accommodate changes in your schedule or circumstances, making the car subscription process more convenient and tailored to your needs.

How to Change the Location:

1. Early Notification: If you need to change the pickup or return location, it’s important to notify Simba as early as possible. The sooner you inform Simba, the better they can accommodate your request and ensure the new location is available. This helps avoid any potential scheduling conflicts or logistical issues.

   
   

2. Request Process: To initiate the change, you can contact Simba’s customer service team through your online account, by phone, or via email. Provide them with the details of the new desired location and the preferred date and time for the pickup or return.

   
   

3. Availability Check: Simba will check the availability of the new location and confirm whether the change can be made. Factors such as the distance from the original location, vehicle availability, and logistical considerations will influence whether the change can be accommodated.

Fees and Considerations:

1. Potential Fees: Changing the location may incur additional fees, depending on the distance between the original and new locations and the complexity of the logistics involved. For example, if the new location is significantly further away or requires special arrangements, Simba may apply a surcharge to cover these costs. The fee will be communicated to you before the change is confirmed.

   
   

2. Logistical Adjustments: Simba may need to adjust the timing or other logistical aspects to accommodate your new location request. This could include changes in the pickup or return time, especially if the new location has different operational hours or requires additional preparation.

   
   

3. Final Confirmation: Once Simba has confirmed the new location and any associated fees, they will update your subscription details accordingly. You’ll receive a confirmation with the revised pickup or return instructions, ensuring everything is in place for a smooth transition.

Benefits of Flexibility:

• Convenience: Being able to change the location provides added convenience, especially if your plans change or if you find a location that is more accessible or better suited to your needs.

• Peace of Mind: Knowing that you have the option to adjust logistics without disrupting your subscription gives you greater peace of mind and control over your experience.

Overall, Simba’s flexible approach to location changes ensures that your car subscription can adapt to your needs, making the process as seamless and stress-free as possible.

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