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Related Questions

What payment methods do you accept?
Can I change my payment method after signing up for Simba Car Subscription?
Are there any hidden fees or charges in Simba Car Subscription's billing?

If you miss a payment on your Simba Car Subscription, the following steps are typically taken:


  1. Notification: Simba will likely notify you via email, call, and text message that a payment has failed and that you are in arrears. This is usually done as a courtesy to give you a chance to rectify the situation promptly.


  2. Grace Period: Many car subscription services provide a short grace period to make up the missed payment without any penalties. This period can vary, but it is typically around 5-10 days.


  3. Late Fees: If the payment is not made within the grace period, Simba may charge a late fee. The amount of this fee can vary depending on the terms of your subscription agreement.


  4. Service Interruption: If the payment issue is not resolved even after notifications and the expiration of the grace period, Simba may temporarily suspend your access to the vehicle until the payments are brought up to date.


  5. Long-Term Non-Payment: Continued failure to make payments might lead to the termination of your subscription agreement. In such cases, the company may require the return of the vehicle and could potentially take legal action to recover any outstanding amounts.


It's important to read your specific subscription agreement for the exact details, as terms can vary by company and agreement. If you anticipate a problem with making a payment, it’s a good idea to contact Simba’s customer service directly to discuss your options, as they may be able to offer a solution or arrangement to help manage the situation.

What happens if I miss a payment?

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